SUPPORT

WRKDBF Support

Questions before purchasing? Need assistance with WRKDBF? We welcome inquiries from prospective customers and existing users.

Contact WRKDBF

How can we help?

Contact us with pre-sales questions, technical questions, problems encountered while using WRKDBF, or suggestions for enhancements. Please include relevant details, such as the WRKDBF version and IBM i system Serial Number, when they will help us understand your request.

Email WRKDBF Support →

Primary contact: Email WRKDBF Support

Self-service resources

Downloads and documentation

The Downloads page has the full release, PTF/fix updates, languages and release notes. The Documentation page provides the user guide, installation instructions and Version 11 Summary of Changes.

Downloads and maintenance updatesCurrent release and installation guidanceView →User Documentation and Installation InstructionsReference material and version historyView →

Licensing requests

Purchases and Serial Number transfers

For a new WRKDBF license or a transfer to another IBM i system, please use the instructions on the Licensing page. Orders and transfer requests can be submitted online. Transfer eligibility and charges are reviewed individually before approval.

Visit Purchase & Licensing →

View or Pay a WRKDBF Invoice →

Common questions

Quick answers

Is there an evaluation period?

Yes. New installations without an existing authorization receive a temporary 31-day code.

Can I apply PTFs to an older installation?

PTFs require WRKDBF V11.08 or later. Earlier versions should install the full release first.

Does WRKDBF bypass IBM i file authority?

No. WRKDBF operates within normal IBM i security rules.